1. Refund Conditions:

Full refund for cancellations made 72 hours before check-in.

50% refund for cancellations made within 72 hours of check-in.

No refund for no-shows or same-day cancellations or made within 48 hours of check-in.

2. Refund Timeframe:Refunds will be processed within 7-10 business days and credited back to the original payment method.

3. Mode of Refund:Refunds are issued via the payment method used during booking (e.g., credit card, debit card, UPI).

4. How to Request a Refund:Email us at palmresortgudalur@gmail.com with your booking details to initiate a refund request.